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what are the steps to follow when you discover defect?

Category: Web Application Testing
  • Once tester finds a defect in an application, he should complete following steps in order to register the defect.
  • Verify and validate the steps followed and try reproducing the defect.
  • Repeat the test steps and ensure that the defect occurs repeatedly.
  • Attach screenshots, backend server logs and/or database logs,
  • Understand the requirement and analyze the deviation from expected output for the scenario.
  • Include the scenario or test case in case, the scenario tested is not covered.
  • Report the bug in bug tracking system like Bugzilla or JIRA,
  • Analyze the defect and rank it based on its severity.

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